Introduction
At Eternal Monsoon, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services at our hotel in Udaipur, Rajasthan, India. We adhere to applicable data protection laws, including the Information Technology Act, 2000, and ensure that your data is handled with care and transparency. By using our services, you agree to the practices described in this policy. We may update this policy periodically, and any changes will be posted on this page with an updated effective date. Please review this policy regularly to stay informed about how we protect your information. If you have any questions, please contact us at [email protected].
Information We Collect
We collect information to provide and improve our services. The types of information we collect include:
- Personal Information: Name, email address, phone number, billing details, and other information provided during booking or registration.
- Usage Data: Information about how you interact with our website, such as IP address, browser type, and pages visited.
- Preferences: Details about your stay preferences, such as room type or dietary requirements, to personalize your experience.
We collect this information when you make a reservation, interact with our website, or communicate with our staff. All data collection is done with your consent or as necessary to fulfill our services.
Use of Information
We use the information we collect to enhance your experience at Eternal Monsoon. This includes:
- Processing bookings and managing your stay, including room assignments and special requests.
- Personalizing your experience, such as offering tailored dining or spa recommendations.
- Improving our website and services through analytics and user feedback.
- Communicating with you about your reservation, promotions, or updates, with your consent.
Your information is used solely for these purposes and is not shared unnecessarily. We ensure that all data usage complies with applicable laws and respects your privacy preferences.
Data Sharing
We may share your information in limited circumstances, such as:
- Service Providers: With trusted third parties, such as payment processors or booking platforms, to facilitate services.
- Legal Obligations: When required by law or to protect the safety and rights of Eternal Monsoon and its guests.
- Business Partners: With your consent, for marketing or promotional activities related to your stay.
All third parties are bound by strict confidentiality agreements, and we ensure your data is protected during any sharing. We do not sell your personal information to any parties.
Data Security
We implement robust security measures to protect your personal information, including:
- Encryption of sensitive data, such as payment details, during transmission and storage.
- Regular audits of our systems to identify and address potential vulnerabilities.
- Restricted access to your data, ensuring only authorized personnel can view it.
While we strive to protect your information, no system is completely secure. We encourage you to use strong passwords and avoid sharing sensitive details unnecessarily. If a data breach occurs, we will notify you promptly as required by law.
Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the data we hold about you.
- Correction: Update or correct any inaccurate information.
- Deletion: Request the removal of your data, subject to legal obligations.
- Opt-Out: Unsubscribe from marketing communications at any time.
To exercise these rights, contact us at [email protected]. We will respond within 30 days, in compliance with applicable laws. You may also file a complaint with a data protection authority if needed.
Compliance and Data Protection
At Eternal Monsoon, we are committed to ensuring full compliance with all applicable laws and regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We prioritize the protection of your data and privacy, implementing industry-standard security measures to safeguard your personal information.
Data Collection and Usage
We collect, store, and process personal information strictly in accordance with legal requirements and ethical standards. Our data-handling practices are regularly reviewed to maintain compliance with evolving regulations and industry best practices.
Transparency and Accountability
Transparency is at the core of our operations. We clearly outline how your data is collected, used, and stored. Our policies reflect our ongoing efforts to maintain compliance and accountability.
As part of our commitment to compliance, we respect your rights to access, update, and delete your personal information. You can request data modifications or removals by contacting us at [email protected].User Rights and Choices